Terms of Service

Last updated: July 3, 2026

These Terms of Service govern customer use of the Soved online store and related order services. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. This store is operated by BRAND INFLUENCE GROUP RETAIL PTY LTD. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.

Soved keeps product information for mouse pads and desktop mouse surfaces focused on details a customer can verify before payment, including dimensions, materials, package contents, and intended use. Soved avoids broad multi-category claims and keeps customer guidance tied to the products currently offered on this website.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.

SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.

SECTION 4 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This governing law statement follows the legal business address and registration information supplied for BRAND INFLUENCE GROUP RETAIL PTY LTD.

Product Information and Store Content

We work to keep listings for mouse pads and desktop mouse surfaces accurate, practical, and easy to review. Product photos, measurements, color descriptions, materials, quantities, and care details may show small differences because of lighting, screens, production batches, or measurement methods. Because customers compare mouse pads and desktop mouse surfaces by everyday utility, we keep references to dimensions, color, quantity, care, and package contents visible across policy pages. When an error is found, we may correct product information, availability, or policy content.

Product Use and Care

Customers should follow the stated product use, care, safety, or installation guidance. Damage caused by misuse, improper maintenance, unauthorized changes, or use outside the product's intended purpose may affect support or return review.

Payment, Shipping, Returns, and Third-Party Services

Payments are processed through Shopify Payments or other payment methods shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.

Intellectual Property, Website Availability, and Updates

Website content, product presentation, text, layout, images, and branding are owned by or licensed to BRAND INFLUENCE GROUP RETAIL PTY LTD unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.

Mouse Pad Product Scope

Soved listings describe mouse pads, desktop mouse surfaces, desk mats, backing materials, wrist rest cushions, and ordinary workstation use only. They are not electronic devices, mice, keyboards, gaming-performance products, desk protectors for heat or cutting, or ergonomic medical devices. Customers should review size, surface material, backing, color, and intended desk use before checkout.

Mouse feel can vary by mouse sensor, desk surface, humidity, pressure, hand position, and personal preference. Soved provides material and dimension details, but customers remain responsible for choosing the surface format suitable for their workstation.

SECTION 5 - CONTACT INFORMATION

Company Name: BRAND INFLUENCE GROUP RETAIL PTY LTD
Store Name: Soved
Business Address: LEVEL 17 181 WILLIAM STREET MELBOURNE, 3000 Australia
Email: support@soved.shop
Phone: +61480803167
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST